Studies from leading industry analysts confirm the fact that insurers expect a high quality of service, even as healthcare costs continue to rise. We consider how AI could help strike this balance and share three applications for AI technology in health insurance.
An Increasingly Complex Insurance Landscape
In 2018, more and more American workers with employer insurance coverage felt that their medical expenses were on the rise. In an interesting survey by Bankrate.com, over 4 in 10 adults were surprised by their high insurance costs last year. All of this points to an undeniable conclusion that while healthcare becomes more expensive across the globe, mandates by the government and the restructuring of taxes are leading to an overall uptick in out-of-pocket costs.
Artificial intelligence in Health Insurance.pdf